Social Media

The Virality Marinade: How Grillo's Pickles Gained 2 Million Followers

Grillo's Pickles has gained nearly 2 million followers on organic content: videos shot on phones without scripts, reposts as the key metric instead of chasing virality, and a complete rejection of influencers.

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The secret brine behind Grillo’s online success
The secret brine behind Grillo’s online successAI-generated

A video in which a Grillo's Pickles employee hands a pickle to the Statue of Liberty from a ferry in New York Harbor racked up more than 10 million views and 2.1 million likes on TikTok. It's one of many videos in the "pickle hand off" format — passing a pickle from hand to hand — that have become the backbone of the brand's social media strategy. Grillo's gained nearly 2 million followers on TikTok and Instagram without staging, scripts, or influencer collaborations.

The company started in 2008 as a pickle cart in downtown Boston, said co-chair and brand vice president Eddie Andre. Back then, all of its social media activity was limited to Twitter, where the company posted where to find the cart and how to buy two pickles for a dollar, occasionally seasoning the updates with jokes. Over nearly two decades, the brand has gone national and shifted to video content, but the tone, according to Andre, hasn't changed.

"We don't want you to feel like you're following a brand," he says. "We want you to feel like you're following a best friend who's just obsessed with pickles."

People, not production

Grillo's marketing efforts are handled by about a dozen people inside the company. The core principle: the content must be authentic. Videos are shot on phones, without rehearsals or scripted lines. This, Andre believes, is what preserves the brand's "humanity," inherited from street vending.

"I think the tone sounds very organic thanks to the live conversations with customers we've been having for almost two decades," he explains.

The "pickle in the sky" format has spawned a wave of user-generated content: people photograph pickles against sunsets and baseball games. Another recurring feature is the character Pickle King, who challenges fairgoers to pickle-eating contests. According to Andre, this character has taken on a life of its own, just like the videos of pickles raised to the sky.

"Sometimes something starts as an idea, then we see it works, and we ask ourselves: how do we build on it?" he says, describing the mechanics.

Reposts over virality

All of Grillo's engagement is still mostly organic. The team defines the key metric unambiguously: reposts. "Our goal is not to go viral every time," Andre says. "Our goal is to create authentic, relatable, organic content that will resonate with anyone, not just pickle fans."

The product's polarizing nature also works in its favor. "Some people don't like pickles, and some people love them," Andre reasons. "That's why pickles have a very passionate fan base, and that helps our content a lot."

From influencers to partnerships

Grillo's has stopped working with individual creators. Instead, the brand opts for partnerships that take it to niche audiences and fuel word of mouth online and offline. Among the unexpected collaborations are candle maker P.F. Candle Co., Pabst Blue Ribbon beer, and skateboard brand Shut Skateboards.

According to Andre, users photograph pickle tattoos, share recipes, and tag the brand in skate clips. "That's where community building comes into play," he says.

The brand maintains its live roots through pop-up events, which also provide material for social media. Before offline events, the online audience is "warmed up" by the mascot Sam Sam the Pickle Man.

The team's strategic framework is simple: don't chase trends, create them — and try as hard as possible not to look like a brand. "Community, people, underdogs, and subculture matter to us," Andre sums up. "If that's visible in our social media, it means we're moving in the right direction."

Source: Marketing Brew; Source: tiktok.com

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