Retail Media & E-commerce

Online Shopping to Grow to $26 Trillion by 2036

World Data Lab and Ebanx: online spending will grow from $11 to $26 trillion by 2036. Two-thirds of new shoppers will get by without credit cards.

2 min read

Расходы на онлайн-покупки достигнут $26 трлн к 2036 году
Расходы на онлайн-покупки достигнут $26 трлн к 2036 годуVitaly Gariev / unsplash

Global online shopping spending will grow from $11 trillion to $26 trillion over ten years. This forecast comes from analytics firms World Data Lab and Ebanx in a joint study covering 184 countries through 2036. The online channel's share of total consumer spending will rise from 16% to 22%. Developing markets will make the largest contribution. A significant portion of the growth will come from shoppers over 45. A surprise — but not to those who have been watching demographics.

Who is the shopper of the future?

The older generation. Spending will grow fastest among audiences over 65 — by an average of 12.2% per year. Older shoppers will also outspend younger ones on digital consumption: in 2036, people aged 45 to 64 will spend $318 billion on games, streaming services, and social networks. The 15-to-29 age group — just $256 billion. The myth of the generational digital divide, it seems, is living out its final years.

What is happening to credit cards?

They are losing the race. E-commerce in developing markets is growing faster than credit card penetration. By 2036, the number of online shoppers in these countries will increase by 834 million people, while only 281 million new credit card holders will be added. The result: 67% of new online shoppers will not have a credit card.

The gap between types of markets will remain significant. By 2036, 20% of adults in developing markets will use credit cards, compared to 66% in developed countries. At the same time, the growth potential is enormous: at least 957 million people in developing countries already make digital payments but do not yet shop for goods online. This is an audience e-commerce can still win over.

What do people pay with instead of cards?

Local payment methods. Instead of international bank cards, shoppers use local solutions — from digital wallets to instant transfer systems (transfers of money between accounts within seconds via local infrastructure).

Cards, however, are far from done. In developing markets, they largely serve as a tool for installment payments — the so-called buy-now-pay-later model, purchasing in installments. According to EBANX, introducing installments increases transaction volumes by 9–19% in Brazil and by 3–30% in Chile. The figures may look modest. For retail, they are the difference between stagnation and growth.

What does this change for business?

The conclusions for companies operating in developing markets are fairly straightforward. Building a strategy around international credit cards means giving up on two-thirds of future shoppers. Local payment methods and installments are no longer an option — they are an infrastructure necessity. And marketers should rethink their target audience profile: the shopper of 2036 is older than commonly assumed and does not pay with a card in the traditional sense. Perhaps it's already time to stop targeting only the under-30s.

Source: AdIndex

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